Privacy Policy - Whatslead.geetgram.com

Last Updated: 12/09/2025

1. Introduction

Academy Geetgram.com ("we," "us," "our," or "Geetgram") operates the WhatsLead chatbot marketing platform ("Service") available at whatslead.geetgram.com. We are committed to protecting your privacy and the privacy of the individuals you contact through our Service ("Recipients").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using WhatsLead, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our Service.

a) Information You Provide to Us:

· Account Information: Name, email address, phone number, business name, and payment information when you register.

· Content You Send: The messages, images, files, and other content you upload and send to your Recipients via our Service.

· Contacts & Lists: The phone numbers and contact details of your Recipients that you upload to the platform.

· Communications: Records of your correspondence with us (support requests, feedback, etc.).

b) Information We Collect Automatically:

· Usage Data: Information about how you interact with the Service (e.g., features used, time spent, pages visited).

· Log Data: Your IP address, browser type and version, time and date of access, and other diagnostic data.

· Device Information: Type of device you use, operating system, and unique device identifiers.

c) Information from WhatsApp: As a service built on WhatsApp's Business API,we receive and process data related to message delivery and status (e.g., delivered, read, failed). We do not have access to the content of your personal WhatsApp messages outside of those sent through our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

· To provide, maintain, and improve the Service.

· To authenticate your account and process your payments.

· To send administrative information, such as updates, security alerts, and support messages.

· To monitor and analyze trends and usage to improve your experience.

· To detect, prevent, and address technical issues, fraud, or abuse of the Service.

· To comply with our legal obligations.

4. Legal Basis for Processing (For GDPR Compliance)

We process your personal data on the following legal bases:

· Performance of a Contract: To provide the Service you have requested.

· Legitimate Interest: To operate and improve our business (e.g., analytics, security).

· Consent: Where we have obtained your clear consent for specific processing activities. You may withdraw your consent at any time.

· Legal Obligation: To comply with applicable laws.

5. How We Share Your Information

We may share information in the following situations:

· Service Providers: With trusted third-party vendors who provide services on our behalf (e.g., cloud hosting, payment processing, customer support, analytics). These partners are contractually obligated to keep your information confidential and secure.

· Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

· Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

· To Protect Rights: To protect and defend our rights, property, or safety, or that of our users or the public.

We do not sell your personal data or the personal data of your Recipients to third parties.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

· Access: The right to request copies of your personal data.

· Rectification: The right to request that we correct any information you believe is inaccurate.

· Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.

· Restrict Processing: The right to request that we restrict the processing of your personal data.

· Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

· Object to Processing: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the details in the "Contact Us" section.

8. Data Security

We implement appropriate technical and organizational measures to protect the security of your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Academy Geetgram.com Email: info@geetgram.com

Website:https://geetgram.com

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