WhatsLead Customer Support

Last Updated: 12/09/2025

We're Here to Help You Succeed

At WhatsLead, we are committed to providing you with exceptional support to ensure you get the most out of your WhatsApp marketing efforts. Below are all the ways you can get help and find answers.

1. Help Center & Knowledge Base

Before contacting support, please check our comprehensive Help Center. You'll likely find an immediate answer to your question in our guides and tutorials.

· ???? Getting Started Guides: Step-by-step instructions to set up your account and send your first campaign.

· ???? Video Tutorials: Watch short videos to learn how to use key features.

· ❓ Frequently Asked Questions (FAQs): Quick answers to common questions about billing, features, and troubleshooting.

· ???? Best Practices & Tips: Learn how to create effective campaigns and stay compliant with WhatsApp's policies.

???? Visit the Help Center

2. Contact Support Directly

If you can't find the answer you need in our Help Center, our support team is ready to assist you.

a) Support Ticket System (Recommended) For detailed issues,account-specific problems, or billing inquiries, please submit a ticket through our dedicated support portal. This ensures your request is tracked and handled by the right specialist.

· ???? Portal URL: https://support.whatslead.geetgram.com

· ⏰ Expected Response Time:

  · Standard Requests: Within 24 business hours.

  · Urgent Issues: We prioritize system outages and critical bugs.

b) Email Support You can also email us directly.Please include your account email and a detailed description of your issue.

· ???? Email: support@geetgram.com (or your dedicated support email)

3. Priority Support

Upgrade your plan for faster response times and dedicated support.

· Enterprise Plans include priority 24/7 support with a dedicated account manager.

· View our pricing plans to learn more.

4. Community & Updates

· ???? Community Forum: Connect with other WhatsLead users, share strategies, and get peer-to-peer advice.

  · Visit the Forum: https://community.whatslead.geetgram.com

· ???? Status Page: Check the real-time status of all WhatsLead services. Get updates on any ongoing incidents or maintenance.

  · Check Service Status: https://status.whatslead.geetgram.com

5. Before You Contact Us: How to Get Faster Help

To help us resolve your issue as quickly as possible, please have the following information ready:

· Your registered email address.

· A clear description of the problem or your question.

· The name of any affected campaign or contact list.

· Any screenshots or screen recordings that visually explain the issue.

· The browser (Chrome, Firefox, etc.) and device you are using.

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???? Official Website: https://geetgram.com ???? ✉️ General Inquiries: info@geetgram.com